PROFESSIONAL DEVELOPMENT SEMINARS. PYTP

DATE: February 7-9, 2022 

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: civil servants seeking to improve personal performance

TRAINING OVERVIEW:

• Emotional intelligence, its components and connection with leadership
• Self-awareness and motivation. Emotion management.
• The importance of empathy and social communication skills for effective communication
• Leadership, typology of leaders, EQ leadership

EXPECTED RESULTS: develop professional competencies and practical skills for inspirational leadership based on emotional intelligence to improve their performance

COMPETENCES (ERC):

• leadership;
• making decisions;
• activity management;
• cooperation and interaction;
• self-development

DATE: February 28 – march 04, 2022

DURATION: 5 days, 40 academic hours 

TARGETAUDIENCE: civil servants seeking to improve their skills in the development of strategic documents

TRAINING OVERVIEW:

• . Fundamentals of project management.
• Levels of project management in the public administration system.
• Overview of national projects
• Management of national projects at the regional level in the Easy Project system
• Resmi-іskerlіk style, soylemdegi sozderdіn oryn tаrtіbі, argumentti soylemder құrastyru

EXPECTED RESULTS: development of professional competencies and practical skills in the development of strategic policy documents and the formation of target indicators

COMPETENCES (ERC):

• activity management;
• making decisions;
• cooperation and
• interaction;
• 5 core competencies

DATE: March 15-17, 2022 

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: civil servants subject to advanced training

TRAINING OVERVIEW:

• Fundamentals of project management. Levels of project management in the public administration system. Overview of national projects
• The work of the regional project office on the implementation of national projects. Management of national projects at the regional level in the Easy Project system
• Risk management: process group and subject groups
• Strategies and flexible risk management tools
• Resmi-iskerlik style, soylemdegi sozderdіn oryn tartibі, argumentti soylemder құrastyru. Oilau designs taқyrybyna 5
• Development and defense of ideas for the practical implementation of risk management in public administration at the regional level

EXPECTED RESULTS: Development of professional and practical skills for effective risk management in the implementation of national projects at the regional level of the public administration system in the Kostanay region

COMPETENCES (ERC):

• Cooperation and interaction
• Activity management
• Leadership
• 5 core competencies

DATES: March 28-30, 2022 

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants seeking to improve the level of development in these competencies

BRIEF OVERVIEW:

• Concept for the development of public administration in the Republic of Kazakhstan until 2030: building a “human-centered” model - “People First”
• design thinking and traditional thinking;
• complexity of processes and management of constant changes in the conditions of the VUCA world;•          design thinking, methods and tools to stimulate innovation;
• design thinking in government agencies;
• design thinking in practice;
• implementation of a practical task

EXPECTED RESULTS: Formation of competencies related to the application of the principles of design thinking in the activities of participants and the development of practical tools for its effective use

COMPETENCES (ERC):

• activity management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 core competencies

DATE: 11-13 April 2022

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: Civil servants seeking to improve their professional competencies in the field of business process reengineering

TRAINING OVERVIEW:

• process approach to managing an organization;
• strategic business processes;
• main business processes;
• auxiliary business processes;
• business model of a process-oriented body;
• principles of business process management;
• analysis of practical cases
• official text and writing skills.

EXPECTED RESULTS: Development of professional competencies and practical skills in working with business processes and projects for their formalization, optimization and digitalization

COMPETENCES (ERC):

• activity management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATE: 18-20 April 2022

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: Civil servants seeking to improve their professional competence in process management in the conditions of the VUCA /BANI/ - the world.

TRAINING OVERVIEW:

• results-oriented management. Efficiency.
• uncertainty and risks. Risk management.
• From VUCA to BANI: a new environment for motivation.
• effective communications in conditions of uncertainty.
• change management in the VUCA /BANI/ world.
• leadership in VUCA /BANI/ - the world.
• decision making under conditions of uncertainty.
• analysis of practical cases.

EXPECTED RESULTS:

Development of professional competencies and practical skills for effective operation in conditions of uncertainty

COMPETENCES (ERC):

• adaptability
• Management of risks
• change management
• effective communications
• making decisions
• leadership
• 5 core competencies

DATES: 23-24 May 2022

DURATION: 2 days, 16 academic hours

TARGET AUDIENCE: Public servants seeking to improve their managerial competencies

TRAINING OVERVIEW:

• VUCA and BANI worlds and the need to solve complex problems in an era of uncertainty,
• models of complex adaptive leadership,
• individual leadership strategies models of complex adaptive leadership

EXPECTED RESULTS: developing individual leadership skills, flexibility to deal with complex tasks

COMPETENCES (ERC):

• leadership;
• decision-making;
• activity management;
• cooperation and collaboration;
• 5 basic competencies

DATES: May 30- Junio 1 2022

DURATION: 3 days, 24 academic hours

TARGET AUDIENCE: Civil servants focused on the development of competencies in the field of effective management of budgetary resources

TRAINING OVERVIEW:

• results-oriented management. Efficiency.
• NLA in the field of state budget management
• instruments of effective policy in the field of budgetary relations
• budgetary policy instruments in the context of strategic programs
• analysis of practical cases.

EXPECTED RESULTS: Development of professional competencies and practical skills for effective management of financial resources of state bodies

COMPETENCES (ERC):

• making decisions;
• activity management;
• cooperation and interaction;
• focus on performance and efficiency
• 5 core competencies

DATE: Junio 6-8, 2022 

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: Public servants seeking to improve their managerial competencies

TRAINING OVERVIEW:

• A situation of uncertainty, foresight as a foresight and operational activity,
• foresight in future strategic plans,
• forward-looking thinking of civil servants - key to effective public administration,
• official text and writing skills.

EXPECTED RESULTS: developing skills for anticipation in situations of uncertainty, flexibility and nimbleness of thought

COMPETENCES (ERC):

• leadership;
• decision-making;
• activity management;
• cooperation and collaboration;
• 5 basic competencies

DATE:  Junio 9-10, 2022 

DURATION: 2 days, 16 academic hours 

TARGET AUDIENCE: Civil servants focused on gaining practical skills in the digital transformation of government bodies

TRAINING OVERVIEW:

• "digital transformation in the context of the National project "Digital Kazakhstan"
• industry 4.0 and its impact on the digital transformation of public life
• digital transformation tools
• digital public services

EXPECTED RESULTS: Development of professional competencies and practical skills of digital transformation of state bodies

COMPETENCES (ERC):

• leadership;
• decision-making;
• activity management;
• cooperation and collaboration;
• 5 basic competencies

DATE: August 15-17 2022 

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: civil servants interested in behavior change in the social field

TRAINING OVERVIEW:

• push theory
• application of behavioral observations in public policy
• behavioral economics
• official text and writing skills.

EXPECTED RESULTS: Development of professional competencies and practical skills in the use of various coaching tools and techniques for organizing effective personal and team activities

COMPETENCES (ERC):

• leadership; 
• decision-making; 
• activity management; 
• cooperation and collaboration; 
• 5 basic competencies 

DATE: August 24-26, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants (women middle managers) seeking to improve personal and team effectiveness

BRIEF OVERVIEW:

• culture of leadership and gender differences
• psychological characteristics of women leaders
• stress management.

EXPECTED RESULTS: development of professional competencies and practical skills to improve performance and further development

COMPETENCES (ERC):

• stress resistance
• cooperation and interaction
• activity management

DATES: September 12–14 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants seeking to improve the level of development in these competencies

BRIEF OVERVIEW:

• organizational culture and public service;
• organizational culture in the context of the effectiveness of the activities of a civil servant, government body;
• organizational culture and leadership;
• practical tools for improving organizational culture in an organization;
• analysis of practical cases

EXPECTED RESULTS Development of professional competencies and practical skills for the formation of an effective organizational culture

COMPETENCES (ERC):

• leadership;
• decision making;
• performance management;
• cooperation and interaction;
• 5 basic competencies

DATES:  27-29 November 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants seeking to improve the level of development in these competencies

BRIEF OVERVIEW:

• HR management in government bodies
• Strategic documents of the state administration of the Republic of Kazakhstan
• HR management and ERK tools

EXPECTED RESULTS: Development of professional competencies and practical skills for the formation of an effective organizational culture and HR management in government bodies

COMPETENCES (ERC):

• activity management;
• cooperation and interaction;
• 5 core competencies

DATE: march 09-11, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants seeking to improve the level of development in these competencies

BRIEF OVERVIEW

• the public procurement system of the Republic of Kazakhstan
• Public procurement planning,
• Principles and methods of public procurement,
• Rules for the formation and maintenance of registers in public procurement,
• The ideal procurement,
• Current changes in public procurement legislation;
• Formal text and writing skills

EXPECTED RESULTS: ncreasing professional knowledge and mastering practical skills for effective organization and conduct of public procurement.

COMPETENCES (ERC):

• self-development;
• responsibility;
• decision-making;
• management of activities;
• Customer orientation; service orientation

DATE: march 14-16, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants seeking to improve the level of development in these competencies

SEMINAR OVERVIEW:

• Analysis of legal acts governing the provision of public services. The rights of service recipients. Rights and obligations of the service provider
• Peculiarities of considering complaints about the quality of public services
• Quality management of public services
• Criteria for assessing the quality of public services
• Formation of new approaches based on the principle of “human-centered
• Creation of a client-oriented environment and communication management
• Improving the process of providing public services
• Analysis of practical cases

EXPECTED RESULTS: Development of professional competencies and practical skills to improve the quality of public services

COMPETENCES (ERC):

• Cooperation and interaction
• Making decisions
• Activity management
• 5 core competencies

DATE: April 18–20, 2021

DURATION: 3 days, 24 academic hours

TARGET AUDIENCE: Public servants seeking to improve their personal competencies in the field of effective communications

TRAINING OVERVIEW: Crisis communication with the public: concept, content, principles of response, The culture of public relations in crisis situations, Communication media in the crisis, Crisis PR techniques and tools in practice, official text and writing skills, оfficial text and writing skills.

EXPECTED RESULTS: Development of practical skills and tools for effective crisis management strategies

COMPETENCES (ERC):

• Customer-centred service orientation;
• decision-making;
• responsibility;
• cooperation and collaboration;
• initiative;
• responsiveness

DATES: May 3-5. 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Anti-corruption policy of the Republic of Kazakhstan;
• Basic principles and structure of the international standard ISO 37001;
• Planning for the implementation of ISO 37001;
• Implementation of ISO 37001;
• Maintenance and improvement of the anti-bribery management system in the organization;
• Anti-corruption compliance;
• analysis of practical cases

EXPECTED RESULTS: Improving practical skills in the development, implementation, management and maintenance of an anti-corruption management system in accordance with ISO 37001 and anti-corruption compliance

COMPETENCES (ERC):

• making decisions;
• activity management;
• 5 basic competencies

DATES: May 17-19.  2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Strategic documents for the development of the public administration system of the Republic of Kazakhstan
• Multiplicity and innovations in the public administration system
• Methods for developing innovative solutions

EXPECTED RESULTS: Improving practical skills in the processes of introducing innovations in the public administration system

COMPETENCES (ERC):

• making decisions;
• activity management;
• 5 core competencies

DATE: May 23-25, 2022

DURATION: 3 days, 24 academic hours 

TARGET AUDIENCE: Public servants seeking to develop effective communication skills with the population and the public 

TRAINING OVERVIEW:

• an algorithm for building effective communication;
• еffective feedback from the public;
• public appearances;
• сrisis communication;
• оfficial text and writing skills.

EXPECTED RESULTS: Development of professional competencies and practical skills for effective communication 

COMPETENCES (ERC):

• leadership;
• decision-making;
• activity management;
• cooperation and collaboration;
• 5 basic competencies

DATES: Junio 13-24 2022

DURATION: 10 days, 80 academic hours

DURATION: 5 days, 40 academic hours

TARGET AUDIENCE: Akims of rural districts (villages, settlements)

TRAINING OVERVIEW:

• increasing the independence of regions through mechanisms of decentralizing decision-making and involving unused or hidden reserves for the development of regions and leveling regional inequality;
• transformational, strategic and operational thinking;
• instruments for implementing reforms of local self-government;
• new approaches to the territorial development of the country;
• development of rural areas;
• predictive scheme of territorial and spatial development;
• оfficial text and writing skills.

EXPECTED RESULTS: Development of professional competencies and practical skills necessary to improve the efficiency of local government

COMPETENCES (ERC):

• initiative;
• decision making;
• management of activities;
• responsibility;
• 5 basic competencies

DATES: September 5-7, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• The Concept of Civil Society Development until 2025 and the Concept of the Hearing State,
• The most effective communication strategies, methods, techniques, technologies and channels of interaction between the state and civil society,
• Official text and writing skills

EXPECTED RESULTS: The workshop participants learn communication strategies, methods, techniques and techniques for engaging with civil society

COMPETENCES (ERC):

• Customer orientation and information;
• decision-making;
• responsibility;
• Cooperation and collaboration

DATES: September 5-7, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their personal competencies in the field of effective time management

BRIEF OVERVIEW:

• principles of time management;
• time management tools;
• effective organization of working time; the
• relationship between time management and performance;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills for effective time management

COMPETENCES (ERC):

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: September 8-10, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the preparation of official documents in the State language

BRIEF OVERVIEW:

• new Latin alphabet;
• spelling rules, spelling rules of the official style;
• reading official texts written in the Latin alphabet;
• writing service notes, including in the Latin alphabet;
• analysis of practical cases

OUTCOMES: Development of professional competencies and practical skills in the preparation of official letters and documents in the state language, including the Latin alphabet

COMPETENCES (ERC):

• performance management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 basic competencies

DATES: September 12-14, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants motivated to increase the level of customer-oriented public service

BRIEF OVERVIEW:

• quality management of the provision of public services
• efficiency and customer orientation of the process of rendering public services
• reengineering of the process (business processes) of the provision of public services
• analysis of practical cases

EXPECTED RESULTS:

Development of professional competencies and practical skills in the use of tools to increase the level of customer-oriented public services

COMPETENCES (ERC):

• leadership;
• making decisions;
• activity management;
• cooperation and interaction;
• 5 core competencies

DATE: September 19–20, 2022

DURATION: 2 days,16 academic hours

PARTICIPANTS: Civil servants seeking to improve their professional skills in the preparation of analytical documents.

BRIEF OVERVIEW:

• modern approaches and requirements for practical analytics;
• Desk review method;
• Fact checking method; analytical methods in the information and analytical work of state bodies; work with information;
• analysis and critical thinking;
• analysis of practical cases
• official text and writing skills.

EXPECTED RESULTS: Development of professional competencies and practical skills in the field of preparation of analytical documents.

COMPETENCES (ERC):

• making decisions;
• activity management;
• cooperation and interaction;
• orientation to the consumer of services and informing
• 5 core competencies

DATE: September 26-30, 2021

DURATION: 5 days, 40 academic hours 

TARGET AUDIENCE:

Public servants seeking to improve their professional competencies in the field of project management

TRAINING OVERVIEW:

• project management;
• international practice;
• project management standards;
• project. program. portfolio;
• organization strategy;
• goal setting;
• operating activities;
• organizational structure
• analysis of practical cases

EXPECTED RESULTS:

Development of professional competencies and practical skills in the field of project, program and portfolio management

COMPETENCES (ERC):

• leadership;
• decision-making;
• activity management;
• cooperation and collaboration;
• 5 basic competencies

DATES: October 24-26 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want  to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• traditional and innovative customer-centric thinking,
• сreativity and innovation,
• emotional intelligence as the basis for innovative thinking,
• оfficial text and writing skills.

EXPECTED RESULTS: Development of creative, flexible, innovative and customer-oriented thinking skills

COMPETENCES (ERC):

• decision-making;
• management of activities;
• cooperation and collaboration;
• Customer orientation and information

DATES: October 31 -November 2, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants seeking to improve their negotiating competence

BRIEF OVERVIEW:

• Ethical standards and restrictions in public service;
• Promotion of the ideology of integrity in public service. Kazakhstan and regional aspects;
• Formation of anti-corruption culture and integrity;
• Monitoring and formation of compliance with the norms of professional ethics in state bodies, the state of the moral and psychological climate of employees;
• Changing the mentality and work style of civil servants

EXPECTED RESULTS: increasing the level of professional and personal competencies of a civil servant

COMPETENCES (ERC):

• Activity management
• Self-development
• 5 basic competencies

DATES: November 14-16 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Issues of the legislative and regulatory framework in the field of national relations and mediation
• Subject, role, history and principles of mediation
• Some ethnomediation technologies
• Practical technologies

EXPECTED RESULTS: increasing the level of professional and personal competencies of a civil servant

COMPETENCES (ERC):

• activity management;
• cooperation and interaction;
• efficiency;
• self-development;
• 5 core competencies

DATES: November 17, 2022

DURATION: 1 days, 8 academic hours

PARTICIPANTS: Government officials seeking to improve their professional skills in the preparation of analytical documents

BRIEF OVERVIEW:

• modern approaches and requirements for practical analytics;
• method of analytical review;
• method of fact checking; analytical methods in the information and analytical work of state bodies; work with information;
• analysis and critical thinking;
• analysis of practical cases

EXPECTED RESULTS: Development of professional competencies and practical skills in the preparation of analytical documents

COMPETENCES (ERC):

• making decisions;
• critical thinking
• 5 core competencies

DATES: 21–25 March, 2022

DURATION: 5 days, 40 academic hours

PARTICIPANTS: Akims of rural districts (villages, settlements)

BRIEF OVERVIEW:

• Strategic and program documents of the Republic of Kazakhstan: national priorities
• Local government and self-government in the Republic of Kazakhstan: modern reforms. Positive global and regional experience
• Concept for the development of public administration and local self-government until 2030
• Mechanisms for the interaction of local executive state and representative bodies with the public
• The principle of "human-centeredness" in the system of state and local self-government
• Improving the quality of public services
• Analysis of practical cases

EXPECTED RESULTS: Development of professional and practical skills for the effective implementation of the principles and mechanisms of local government and self-government in the activities of state bodies and management decision-making

COMPETENCES (ERC):

• Cooperation and interaction
• Making decisions
• Activity management
• Leadership
• 5 core competencies

DATES: May 16–18, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Regional policy: tools for building a strong region
• Basic principles of regional policy formation
• Key aspects of “human-centered” public policy
• Evaluation of the effectiveness of the activities of state bodies at the regional level

EXPECTED RESULTS: Development of professional competencies and practical skills for the effective implementation of state policy in the region

COMPETENCES (ERC):

• Cooperation and interaction
• Making decisions
• Activity management
• Leadership
• 5 core competencies

DATES: June 20 - 22, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: civil servants focused on the development of competencies in the field of effective management of the local budget

BRIEF OVERVIEW:

• results-oriented management. Efficiency.
• NLA in the field of local self-government and local budget management
• instruments of effective policy in the field of budgetary relations
• efficiency of local budget policy in the context of strategic programs
• analysis of practical cases

EXPECTED RESULTS: Development of professional competencies and practical skills for effective management of local budget resources

COMPETENCES (ERC):

• making decisions;
• activity management;
• cooperation and interaction;
• focus on performance and efficiency
• 5 core competencies

DATE: August 31 - September 2, 2022

DURATION: 3 days, 24 academic hours

TARGET AUDIENCE: Akims of rural districts (villages, townships)

SEMINAR OVERVIEW:

• "Budget of People's Participation" and tools for expanded citizen participation in the budget process
• Community outreach tools
• International, national and regional experience
• Basic community needs assessment tools
• Analysis of practical cases
• official text and writing skills.

EXPECTED RESULTS: development of professional competencies and practical skills in the application of community needs assessment tools for the implementation of the “Popular Participation Budget” model.

COMPETENCES:

• Decision-making;
• activity management;
• cooperation and interaction;
• 5 core competencies.

DATES: September 19-21, 2022

DURATION: 3 days, 24 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Normative legal support of accounting in public institutions on an accrual basis;
• Conceptual framework for the preparation and presentation of financial statements;
• Accounting policy and accounting rules;
• Preparation of financial statements of public institutions on an accrual basis in accordance with IPSAS.

EXPECTED RESULTS: Improving the professional level of financial system specialists, improving the quality of financial reporting

COMPETENCES (ERC):

• self-development;
• making decisions;
• activity management;
• 5 core competencies

DATES: November 7-8, 2022

DURATION: 2 days, 16 academic hours

PARTICIPANTS: Civil servants who want to improve their professional competence in the field of anti-corruption expertise

BRIEF OVERVIEW:

• Analysis of legal acts regulating the procedure for the provision of public services in the field of land relations
• Compliance with the law when issuing acts on issues of land relations
• Peculiarities of considering complaints about the quality of public services
• Digitization of services in the field of land relations
• Quality management of public services
• Improving the process of rendering public services in land relations
• Analysis of practical cases

EXPECTED RESULTS: Development of professional competencies and practical skills to improve the quality of public services in the field of land relations

COMPETENCES (ERC):

• Cooperation and interaction
• Making decisions
• Activity management
• 5 core competencies